GENERAL CONDITIONS OF RESERVATION - RESTAURANT L'OISEAU BLANC

The general reservation conditions determine the relationship between the companý Le 19 AVENUE KLEBER, a SASU company, with a capital of 100,000 euros and registered in the Paris Trade and Companies Register under the number 509873543, whose registered office is located at 19 avenue Kléber 75116 PARIS, (the "Peninsula") and its customers in the context of the reservation of a table at the restaurant l'Oiseau Blanc (the "White Bird"). Please read these terms and conditions carefully as they contain legal obligations and form the basis for acceptance of reservations by l'Oiseau Blanc.

Any reservation made with Oiseau Blanc implies full acceptance of these terms and conditions of reservation.

1. Booking conditions

Customers are offered the possibility of reserving a table at the restaurant l'Oiseau Blanc, either by telephone by calling 01 58 12 28 88, or by email at oiseaublancppr@peninsula.com, or directly online by clicking on the tab "Reserve a table" on our website.

In all cases, if the date and time of your choice are available, we will send an email to the email address that you have given us, which will allow you to make a bank transfer in order to finalize your reservation (as specified in Article 2 hereof).

For more information on how we handle your personal data, please see our Privacy Policy.

2. Bank Guarantee

You understand and accept that a bank imprint of 100€ for lunch or 200€ for dinner, per guest, as a guarantee, will be necessary in order to finalize your table reservation at L’Oiseau Blanc restaurant. For your information, no reservation can be considered as confirmed without a valid bank imprint.

This bank transfer will be made on the Sevenroom website via Stripe Payments Europe, Ltd (SPEL), https://stripe.com/fr/privacy
If you would like more information on their policy regarding the management and security of personal data, we invite you to consult the following links: https://sevenrooms.com/en/terms-of-service/ , https://sevenrooms.com/en/privacy-policy/ and https://www.sevenrooms.com/gdpr-policy/ahNzfnNldmVucm9vbXMtc2VjdXJlchwLEg9uaWdodGxvb3BfVmVudWUYgICs7qiilAsM

3. Reservation Cancellation

a. By the Client

1. Up to 48 hours prior to the reservation

If you wish to cancel your reservation up to 48 hours prior to your reservation date, Peninsula will offer you the following two options:
- Modify your reservation by rescheduling it to a later date.
- Cancel the reservation without charge.

Please note: Your cancellation request must be made by email to oiseaublancppr@peninsula.com or via the confirmation email you received.

2. Within 48 hours prior to your reservation
If you decide to cancel your reservation within 48 hours prior to your reservation date, the Peninsula will charge €100 for lunch or €200 for dinner per person using the credit card imprint registered at the time of your reservation and your reservation will be cancelled, with no possibility of rescheduling.

b. By The Peninsula

In case of cancellation of your reservation by the Peninsula, including a cancellation due to force majeure (including the COVID-19 health crisis), the Peninsula will contact you at the phone number or email address provided at the time of your reservation and offer you the following two options:
- Cancel your reservation, without charge
- Modify your reservation by rescheduling it to a later date.

4. Reservation conditions and bank guarantee for special events

For special events (Christmas Eve, New Year's Eve, Valentine's Day, etc. ....), specific booking conditions apply, so please refer to the SevenRooms booking site on the date of the special event to find out the general booking and cancellation conditions in force.

5. Changes to the Terms and Conditions of Reservations

The Peninsula reserves the right to change these terms and conditions of reservation at any time at its sole discretion. However, you will be bound by the terms and conditions of reservation in effect on the date your reservation is confirmed.

6. Applicable law and jurisdiction

The French law is applicable to these GTC.

However, if the Customer does not reside in Metropolitan France but in another country of the European Union, he/she may avail himself/herself of the provisions of law applicable to his/her country of residence, when they are more favorable than the provisions of French law.

In accordance with the ordinance n°2015-1033 and the decree n°2015-1382, any dispute or litigation known as of consumption, subject to the article L.612-2 of the Code of consumption, can be the subject of an amicable settlement of mediation near the association of the European mediators ("AME"). To submit your dispute to the Mediator, you can (1) fill out the form on the site mediationconso-ame.com tab "seize the mediator", or (2) send your request by simple or registered mail to AME Conso 11 place Dauphine 75001 PARIS. Whichever method you use to contact AME, your request must contain the following elements in order to be processed quickly: your postal address, email address and telephone number, as well as the full name and address of Peninsula, a brief statement of the facts and proof of prior contact with Peninsula.

In the absence of amicable resolution or recourse to mediation, the French courts will be competent to hear all disputes to which the present general reservation conditions could give rise. However, under the conditions referred to in Article 15 of Regulation No. 44/2001 of December 22, 2000, the Customer may bring the matter before the Court of the place where he/she is domiciled (and provided that this domicile is located in the Delivery Area).

Since February 15, 2016, the online platform for the amicable settlement of disputes of the European Commission is open to the public. Any consumer who encounters a dispute with a company located on the territory of the Union has the possibility to file a mediation request through this European platform http://ec.europa.eu/consumers/odr. You can also consult the European Commission's website dedicated to consumer mediation: https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint_en